Non-Prescription Warranty Claim - GUNNAR


We design our eyewear with the quality materials and meet industry standards for manufacturing processes. GUNNAR warrants products for a period of one (1) year against material defects and workmanship. Any damages caused by accidents, neglect, improper use or improper storage are also not covered under warranty.

You are automatically eligible for our warranty when you make a purchase on or at one of our authorized GUNNAR retailers in the U.S. No registration required. For more information on our warranty policy, visit GUNNAR Warranty.

To file a claim, complete the form below and provide us with the information necessary for us to verify your eligibility. Your claim will be reviewed in 3-5 business days, at which point you will receive an email notifying you of your claim status.

Non-prescription GUNNAR Glasses Warranty Claim Form

Shipping Address*
This address will be used to send your replacement glasses, provided your claim is approved. Please ensure this address is correct and up to date, as we cannot send replacements if they are sent to the incorrect address.
Your OR# when purchase directly on can be found in your confirmation email. Otherwise, you can use the confirmation number provided by the retailer you made your purchase from.
Please include the exact date you made your purchase. This information will need to match the proof of purchase provided in the next section.
MM slash DD slash YYYY
Please ensure your proof of purchase includes the retailer name, confirmation number, and the frame name. This can be a gift receipt, invoice, order confirmation via email, etc.
Max. file size: 100 MB.
Please let us know which glasses you're making a claim on. The name of the frame can be found on the temple (arm) of your glasses.
The color of the frame can be found on the temple (arm) of your glasses next to the name of the frame (ex. Onyx Intercept)
You can reference our website to confirm your lens tint.
You can upload up to 5 photos here showing the damage done to the glasses.
Drop files here or
Max. file size: 100 MB, Max. files: 5.
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