FREE EXCHANGES AND RETURNS
30-DAY MONEY BACK GUARANTEE
Our team is dedicated to ensuring you’re 100% satisfied with your GUNNAR glasses by offering free exchanges or returns. If you’re interested in exchanging but you’re not sure what to get, reach out to our team of experts! We’re happy to help with recommendations based on sizing, lens tint, and frame style for you. If you already know what you want, just use the portal below to start your exchange.
We will refund the purchase price of any non-prescription orders returned within 30 days of the ship date. The purchase must have been made through GUNNAR.com, be in new condition, and accompanied by a return authorization number (RMA).
Process for Non-Prescription Exchanges and Returns
All prescription sales are final and nonrefundable, but are eligible for certain changes under the warranty policy.
At this time, international orders are not eligible for free returns. If you are requesting a refund or exchange, you’ll be responsible for shipping us your returns using a carrier of your choice. Once we receive your return and verify the quality, we will process your refund to the payment method used on the original order.
Questions? No problem. Our team is happy to help! Just reach out to our Customer Support team at [email protected].