Non-Prescription Warranty Policy
We offer a warranty for non-prescription purchases made on GUNNAR.com or at authorized GUNNAR retailers in the U.S. This warranty covers defects in materials and workmanship for either 30 days, one (1) or two (2) years, depending on the product performance level.
Please note that our warranty does not cover normal wear and tear on frames, lenses, or coatings.
To file a warranty claim, you'll need:
1. Order number (for purchases on GUNNAR.com)
2. Proof of purchase (gift receipt, invoice, receipt, etc.)
3. Purchase date
Click “HERE” to submit your claim.
Prescription Warranty Policy
The GUNNAR prescription warranty policy covers your frame against defects in materials and defects in the lens AR coating for a period of two (2) years from the date of purchase.
Please note that scratched lenses are considered normal wear and tear and are not covered under the GUNNAR warranty. Additionally, damages caused by accidents, neglect, improper use, or improper storage are also not covered under warranty.
To make a warranty claim, you will need the following information:
1. Order Number (if purchased on gunnar.com)
2. Proof of Purchase (gift receipt, invoice, receipt, etc.)
3. Purchase Date
You can submit your claim. Click “HERE” to submit your claim.
Our team will review your claim and provide notification of approval or denial within 1-3 business days.
Questions? No problem. Our team is happy to help! Just reach out to our dedicated Customer Experience team at firstname.lastname@example.org.